Terms & Conditions
HomeImprovementMZLtd
Last updated: 25 Nov 2025
1. Introduction
These Terms & Conditions (“Terms”) govern your use of homeimprovementmzltd.co.uk and any services provided by HomeImprovementMZLtd (“we”, “us”, “our”).
By accessing our website or booking any service, you agree to be bound by these Terms.
If you do not agree, please refrain from using the website or our services.
2. Services Provided
HomeImprovementMZLtd offers home improvement and property maintenance services such as:
- Repairs & maintenance
- Renovations & improvements
- Painting, flooring, tiling
- Bathroom and kitchen works
- Other related property services
We reserve the right to update or change the services we offer at any time.
3. Quotes & Pricing
- All quotes provided are estimates based on the information available at the time.
- Prices may change if additional work is required or if unforeseen issues arise.
- Any changes in scope will be communicated and agreed upon before continuing.
- All prices will be provided in GBP (£).
4. Booking & Payments
- A booking is confirmed once you accept our quote and agree on a date.
- Deposits may be required for certain services or materials.
- Full payment is due upon completion unless otherwise agreed in writing.
- Payments can be made by bank transfer, cash, or other methods we specify.
5. Cancellations & Rescheduling
Customer Cancellations
If you need to cancel or reschedule:
- Please contact us at least 24 hours in advance.
- Last-minute cancellations may result in a call-out or cancellation fee.
Company Cancellations
We reserve the right to:
- Reschedule work due to weather conditions
- Cancel work due to safety concerns or unforeseen circumstances
In such cases, we will notify you as soon as possible.
6. Customer Responsibilities
When booking services, you agree to:
- Provide accurate information about the work needed
- Ensure safe access to the property
- Remove personal items if necessary
- Inform us of any structural, electrical, or plumbing issues relevant to the job
We are not responsible for delays or additional costs caused by hidden issues that were not disclosed.
7. Workmanship Guarantee
We aim to deliver high-quality work. All services include a workmanship guarantee:
- Standard work guarantee: up to 12 months (varies by service type)
- Issues caused by misuse, lack of maintenance, or external factors are not covered
Materials and products are covered by the manufacturer’s warranties.
8. Liability
We are not liable for:
- Indirect, incidental, or consequential damages
- Loss or damage caused by pre-existing issues in the property
- Damage resulting from customer-provided materials
We maintain appropriate insurance for our services.
9. Website Use Terms
By using our website, you agree not to:
- Copy, reproduce, or exploit any website content
- Use our site for illegal or harmful activities
- Attempt to access areas you are not authorised to access
We may update website content at any time without notice.
10. Personal Data & Privacy
Your personal information is handled according to our Privacy Policy, available on our website.
For questions, contact:
📩 info@homeimprovementmzltd.co.uk
11. Third-Party Services
We may use trusted third-party partners for payments, booking tools, or materials supply.
We are not responsible for their terms or policies.
12. Complaints
We aim to resolve all issues quickly and professionally.
If you have a complaint, please contact us at:
📩 info@homeimprovementmzltd.co.uk
We will respond within a reasonable timeframe.
13. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes will be handled under UK jurisdiction.
14. Changes to These Terms
We may update these Terms periodically.
Changes will be posted on our website with a new “Last updated” date.
15. Contact Us
If you have questions about these Terms & Conditions, contact:
HomeImprovementMZLtd
📩 info@homeimprovementmzltd.co.uk
🌐 https://homeimprovementmzltd.co.uk