Privacy Policy

Last updated: 25 Nov 2025

1. Introduction

HomeImprovementMZLtd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit homeimprovementmzltd.co.uk, contact us, or use our services.

By using our website or submitting your information, you agree to the practices described in this policy.

2. 

Information We Collect

A. Information You Provide Directly

We may collect the following information when you use our contact forms, email us, or communicate with us:

  • Full name
  • Email address
  • Phone number
  • Home address (if provided for service quotes)
  • Details about your home improvement request
  • Any additional information you voluntarily provide

B. Automatically Collected Data

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the website
  • Cookies and similar tracking technologies

C. Cookies

We use cookies to:

  • Improve website performance
  • Analyse visitor behaviour
  • Provide a better user experience

You can disable cookies in your browser settings at any time.

3. 

How We Use Your Information

We use your information to:

Service & Communication

  • Respond to enquiries
  • Provide quotations
  • Schedule home improvement services
  • Communicate regarding ongoing projects

Website Improvement

  • Analyse website traffic
  • Improve user experience

Legal & Security

  • Comply with UK laws and regulations
  • Prevent fraud, abuse, or security threats

We do not sell, rent, or share your data for marketing with third parties.

4. 

Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

  • Legitimate Interest – responding to enquiries, providing quotes, and improving our services
  • Consent – when you voluntarily submit your details
  • Contractual Obligation – when entering into an agreement for services
  • Legal Requirement – when required by UK law

5. 

Sharing Your Information

We may share your information only with:

  • Trusted service providers assisting with our operations (e.g., hosting, email services)
  • Professional tradespeople contracted to complete work you request
  • Legal authorities if required by law

We never sell your information to third parties.

6. 

Data Storage & Security

We store your personal data securely using:

  • Encrypted servers
  • Password-protected systems
  • Access restricted to authorised personnel only

We keep your data only as long as necessary for:

  • The purpose it was collected
  • Legal and tax requirements

7. 

Your Rights (UK GDPR)

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Withdraw consent at any time
  • Request a copy of your data
  • Complain to the ICO (Information Commissioner’s Office)

To exercise any rights, contact us at the email below.

8. 

Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices of third-party websites.

9. 

Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from minors.

10. 

Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a new “Last updated” date.

11. 

Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, contact us:

HomeImprovementMZLtd

Email: info@homeimprovementmzltd.co.uk

Website: https://homeimprovementmzltd.co.uk